In the event of a fire (or an insured loss event),
| 1. | Call the Singapore Civil Defence Force |
| 2. | If you are serviced by an insurance agent or a broker, contact the
agent or broker as soon as possible and they will advise and guide you on the claims procedure.
If you are not serviced by an agent or a broker, contact our Fire & GA Claims Department. |
| 3. | Please note that you must inform us of your loss in writing
within 15 days from the date of the fire or insured loss event. If we do not receive your
report within the 15-day period, your claim will not be covered by your insurance policy. |
| 4. | To report a claim, you can obtain the claim form from our Fire & GA Claims Department or download the claim form from this web-site. Complete the claim form, giving full details of your loss (i.e. the property damaged or destroyed) and submit it to us together with all the necessary supporting documents e.g. invoices, receipts, repairer's quotation, etc. |
If you have any queries, call one of our following staff:
Jaclyn Swee |
(65) 6325-0477 |
|
Alice Lee |
(65) 6325-0465 |
|
Alice Leong |
(65) 6325-0476 |